• In a usability test, we watch real users working with the product/site, performing tasks that approximate their goals.
  • The purpose of usability testing is to discover the ways in which the interface makes it hard for people to accomplish their goals (as well as the things that work well).
  • Usability Testing, goes through the following activities:

    Picking the target user to focus on for the series of tests

    Defining the tasks, ask the users to attempt with the interface.

    Holding a “rehearsal” to prepare for the usability tests.

    Conducting the usability tests while members of the usability team observe and take notes.

    Responding to the issues we discover from the tests by making as many changes between tests as possible.

    Prioritizing the issues in terms of their effect on the success of the next release.